[Important Notice]
Dear Customers,
Thank you for your continued trust and support! We really regret to inform you that due to unchanged tariff policies, we must make the difficult decision to temporarily suspend sales to U.S. addresses effective April 25, 2025 at 24:00 EST.(We have updated our logistics service.)
Our Commitment
1. Actively Pursuing Solutions: Our team is accelerating alternative strategies including overseas warehouse implementation to ensure future supply chain stability.
2. Order Protection Guarantee: All orders placed before the suspension will be processed and shipped as usual, with full post-purchase support.
3. Transparent Updates: Once a solution is confirmed, we will announce the specific timeline for resuming sales via our Tiktok Store, our website(https://redchamber.co/), and social media channels.
Your Understanding Matters
This temporary pause is a tough but necessary step. We firmly believe that a short break will lead to a stronger comeback. Thank you for your understanding and patience-your love and enthusiasm for RED CHAMBER are what keep us moving forward.
For immediate assistance, please feel free to contact our customer service team at:
customerservice@redchamber.co
We look forward to reuniting with you in an even better way soon.
Best regards,
The RED CHAMBER Team
April 18, 2025